Notes allow you to add free-form text to a Payers record. Notes can be easily added to a payer's record and are viewable by other operators. Notes stay permanently attached to a Payers record.
To create a new note open a Payer's record and click the 'Notes' Tab.
Type text into the 'Add a new Note' text area. You can apply basic formatting such as bullet point, underlining text and adding a hyper-link.